Dear Customer

Thank you for providing your opinion about our products and services.

To measure your satisfaction with our products, we beg you to provide your answers to the following questionnaire after a few months’ use.

All information will be considered strictly confidential and will only be used to provide continuos improvement to the quality of our products.
Besides, if you want, you can avoid providing your name.

 

TKD
Customer Feedback

Name*:

e-mail*:

* optional fields




Product Name: Serial Number: SN

#
Feature / Service
Satisfaction Level
 
5
4
3
2
1
a
Ease of use
b
Output power level
c
Aesthetics and Ergonomics
d
Ease of Lubrication (if applicable to this product)
e
Ease of cleaning
f
Reliability
g
Maintenance (ease of replacing worn-out parts)
h
Description and ease of reading of Operating Instructions
i
After-sale service
j
Delivery date (number of elapsed days from the date of your purchase order)

3d.

7d.

15d.

30d.

>30d.


5=Very Good -- 4=Good -- 3=Sufficient -- 2=Poor -- 1=Very Poor

Additional comments and tips:

Thank you for your time and the valuable information you have provided.